TERMS OF SERVICE
Welcome to My Bae Bear! Please read these Terms of Service ("Terms") carefully before using our website or purchasing our products. By accessing our website or making a purchase, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.
1. General Information
My Bae Bear operates in Singapore and provides thoughtfully curated baby gift sets and personalized items. These Terms govern your use of our website and services.
2. Product Information
We strive to provide accurate descriptions and images of our products. However, slight variations in color, design, or materials may occur. Product availability and prices are subject to change without notice.
3. Orders and Payments
3.1 Order Confirmation:
Orders are confirmed upon receipt of payment. We reserve the right to decline orders due to availability, payment issues, or other reasons.
3.2 Payment Methods:
By completing a purchase, you authorize us to charge your selected payment method for the full order amount, including any applicable taxes and shipping fees.
4. Personalization Services
At My Bae Bear, each personalized gift is uniquely crafted to create a meaningful and heartfelt keepsake. After confirmation of the design and details, no changes, exchanges, or refunds will be allowed for personalized products. This policy ensures that every customized item meets the highest standards of quality and care.
5. Shipping and Delivery
5.1 Local Delivery (Singapore):
- Standard delivery: 3–5 working days.
- Free delivery for orders above SGD 80. Orders below SGD 80, a flat shipping fee of SGD 5 applies.
5.2 International Delivery:
- Delivery takes approximately 7–14 working days.
- Free delivery for orders above SGD 170. Orders below SGD 170, a flat shipping fee of SGD 30 applies.
Delivery timelines are estimates and may vary due to unforeseen circumstances.
6. Returns and Exchanges
We carefully inspect and package each product to ensure it arrives in perfect condition. Refunds are not provided. If a defective or damaged item is received, please contact us at hello@mybaebear.com or via WhatsApp +65 8854 2682 within 14 days. Items eligible for exchange must be unused, in original packaging, and accompanied by proof of purchase.
7. Intellectual Property
All content on the My Bae Bear website, including images, text, and designs, is protected by copyright laws. Reproduction, distribution, or unauthorized use of any content is prohibited.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
9. Governing Law
These Terms are governed by the laws of Singapore. Any disputes will be resolved in the courts of Singapore.
10. Modifications to Service and Pricing
Prices and services may change without notice. We reserve the right to modify or discontinue any aspect of our service at any time.
11. Contact Information
For questions about these Terms, please contact us at:
Email: hello@mybaebear.com
WhatsApp: +65 8854 2682
By using our website or purchasing our products, you acknowledge and agree to these Terms of Service. Thank you for choosing My Bae Bear!